March 18th, 2020

Today we’re sharing the exciting news that Tabiko just restarted as the concierge service again. In October 2019, we ended up with shutting down the concierge service due to our business situations, but we couldn’t give up and have been trying to find a way to continue Tabiko.

Finally we can announce that Inbound Platform Corp., which is one of the group companies of AirTrip Corp. (Tokyo Stock Exchange: 6191), has signed an agreement to acquire Tabiko in order to restart Tabiko. We’ve had an incredible journey as an independent company and are thrilled to start our next chapter working with them on building products that fill the world with hospitality.

We couldn’t have achieved this without you – our amazing users. This moment is truly a testament to your support, loyalty, and feedback!

Tabiko will continue to operate as normal. Our first and foremost priority has always been and will remain taking care of our users.

Updates of Tabiko concierge service

■ Opening hours
Our concierges are open from 10AM to 7PM Japan standard time. You can still leave a message during our offline hours. We’ll get back to you the next day during our normal  operation hours.

■ Free to use
It’s totally free to ask our concierges but it’s great if you would send Star Rewards (Tip) to your concierges when you’re satisfied with their help.

■ JPY 500 to make a reservation
We used to charge JPY 1,000 for making a reservation such as restaurants, activities, and concert tickets etc. We make it more affordable and bring down the price to JPY 500 per reservation. Ask for reservations now!

We’re excited to bring Tabiko to everyone, everywhere, around the world. Joining forces with Inbound Platform Corp. will help us get there faster. This is an acceleration of the same mission we’ve had since day one –  to fill the world with hospitality.

Thank you for your support over the years. We wouldn’t be where we are today without you and we look forward to helping you for many years to come. We’re just getting started!

– The Tabiko Team